Our mugs are embellished with our custom designs in our workshop right here in Texas. All of our designs are printed on BOTH the front and back of the mug, so they can be enjoyed when holding the mug in either hand! We use premium ceramic mugs and the highest quality inks to ensure a high quality product. We use a process that heats the mug and the inks during and the design actually becomes a part of the mug. The inks won't fade, wash away or scratch off. Our mugs are dishwasher and microwave safe.